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Terms of Service

These Terms of Service ("Terms") govern your use of the services provided by Ember AI ("Company," "we," "us," or "our"). By accessing or using our services, you agree to be bound by these Terms.​

1. Services Provided

Ember AI specializes in re-engaging past prospects through personalized outreach using Artificial Intelligence and SMS automation. Our services include analyzing, segmenting, and reaching out to dormant leads on behalf of our clients.​

2. User Responsibilities

By using our services, you represent and warrant that:​

• You have obtained explicit consent from your contacts to receive SMS communications, in compliance with the Telephone Consumer Protection Act (TCPA) and other applicable laws.​
• You will provide accurate and current information about your contacts.​
• You will comply with all applicable federal and state regulations related to SMS marketing.​

3. Consent to Receive Messages

By providing your contact information, you consent to receive SMS messages from Ember AI. Message and data rates may apply. You can opt-out at any time by following the instructions provided in the messages.​

4. Limitation of Liability

Ember AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our services. Our total liability shall not exceed the amount paid by you for the services.​

5. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of South Carolina, without regard to its conflict of law principles.​

Privacy Policy

Ember AI ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information.​

1. Information We Collect

We may collect the following information:​

• Personal Information: Such as your name, phone number, and email address, provided by you through our "Contact Us" form or other means.​
• Usage Data: Information about how you interact with our services, including IP addresses, browser types, and pages visited.​

2. Use of Information

We use the collected information to:​

• Provide and maintain our services.​
• Communicate with you, including sending SMS messages as part of our services.​
• Analyze usage to improve our services.​

3. Sharing of Information

We do not sell or rent your personal information to third parties. We may share your information with:​

• Service Providers: Third-party vendors, such as Go High Level CRM, GoDaddy, Zapier, and OpenAI, that assist in providing our services.​
• Legal Requirements: If required by law or in response to valid requests by public authorities.​

4. Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure.​

5. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at Vijay@Emberai.gold.​

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.​

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at Vijay@Emberai.gold.

Note: These templates are provided for informational purposes only and do not constitute legal advice. It is recommended to consult with a legal professional to ensure compliance with all applicable laws and regulations.​